The CEO of fast-food restaurant Jack in the Box said “it just makes sense” to replace cashiers with robots due to the minimum wage increase in California. "As we see the rising costs of labor, it just makes sense" to swap cashiers with kiosks where customers can order their food themselves, CEO Leonard Comma said Tuesday at the ICR Conference in Orlando, Fla., Business Insider reported....
Jack in the Box was not the only fast-food joint to consider using robots in replacement for cashiers. Wendy’s said it would be installing the kiosks in the next year and McDonald’s also announced they were planning to install the kiosks to 2,500 restaurants. However, McDonald’s vowed they would not be swapping cashiers for the self-automated machines.
Smaller fast-food chains such as CaliBurger and Eatsa have already started making the entire restaurant automated, Business Insider reported.
As a way to cut costs before the minimum wage increase, Red Robin announced Tuesday they would be cutting bus boys from 570 restaurants in order to save the company money.
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