Marc Owen Jones, an academic who researches digital propaganda and Twitter bot networks published a detailed blog post Saturday in which he blew the lid off a campaign targeting verified Twitter accounts, including that of former Weather Channel meteorologist Dave Schwartz (@TWCDaveSchwartz), Fox Business contributor Sheyna Steiner (@AlMinJaf), and Australian Nicole Jade Parks (@Nicolejadeparks), a former Winter Olympian.
The @TWCDaveSchwartz account was used to promote tourism in the al-Qassim region of Saudi Arabia in 2018, despite the fact that the much-loved anchor passed away following a battle with cancer in 2016. The name on Schwartz’s account was initially changed to the Arabic name فعاليات القصيم or ‘Al Qassim Events’ but now has been replaced with a full stop, as has Parks.’
So you hijack a man who died of cancers account to promote tourism with a rubbish resolution background. FAIL pic.twitter.com/DnPm7XdMKP— Spectrum (@spectrumaots) March 16, 2018
The investigation suggests the hacked accounts of verified users are being potentially bought and sold online by nebulous pro-Saudi entities, though the efficacy of their methods and messages is questionable at best. In all cases highlighted by Jones, the accounts are now followed by several hundred, mostly Saudi-based, accounts.
Twitter’s verified accounts system is currently offline; the company issued a moratorium on blue ticks in 2017 as it felt it was being abused. Under these circumstances, the market for verified accounts appears to be booming as such accounts are seen to have more prestige and thus more influence, in theory at least.
2 / Verification has long been perceived as an endorsement. We gave verified accounts visual prominence on the service which deepened this perception. We should have addressed this earlier but did not prioritize the work as we should have.— Twitter Support (@TwitterSupport) November 15, 2017
“[A verified account] would gain credibility and followers more rapidly than a non-verified account,” Jones told Al Jazeera. “In practice, it is limited by the fact you cannot change the handle, meaning anything obviously incongruous would stand out in the local context.”
It remains unclear who exactly is behind the account hacking, ‘necrotweeting’ and sale of verified accounts, though all are either linked to or appear to support Saudi Arabia’s Crown Prince Mohammad Bin Salman in some way.
It has already been highlighted by a variety of agencies, think tanks and private investigators that there’s a growing pro-Saudi influence network developing online which consists of possible moles in Twitter HQ, plus troll and bot armies. In addition, former royal court advisor Saud “Mr. Hashtag” Al Qahtani was believed to have been amassing sim cards to create fake twitter accounts to grow the influence network.
An NYT investigation highlighted conversations between high-ranking Saudi officials who sought to mute criticism of the military’s siege of, and bombing campaign in, Yemen through a targeted campaign of reporting posts which triggers Twitter’s automated response and thus limits the potential reach of a story.
“Often Saudi strategy is to manipulate Twitter en masse, as opposed to be concerned about the consequences of people finding individual accounts suspicious,” Jones told Al Jazeera.
A separate Mashable investigation found that people would pay upwards of $1,200 for a verified Instagram account, so a market in verified Twitter handles is entirely feasible.
In the meantime, Twitter appears to be slowly working to deactivate the hijacked accounts.
The company, along with its Silicon Valley cohorts have vowed to tackle deliberate misinformation campaigns on their respective platforms for years with a particular emphasis on 2019 as one third of the world goes to the polls. However, the apparent slow response on the growing hijacked verified account market is troublesome to say the least. Furthermore, we still do not know the full extent of the problem.
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