Amazon’s home security company Ring tracked how its users responded to law enforcement requests for surveillance footage captured by Ring devices, and it provided overviews of that data to police departments upon request.
In emails obtained by Gizmodo, Ring informed a Florida police department about the number of times residents had refused police access to their cameras or ignored their requests altogether.
“When Neighbors first launched in the Ring app, initial video request data was analyzed in addition to getting feedback from a few early partners,” a company spokesperson said. “This is not representative of our current policies or the current video request process. Ring does not provide video request data to law enforcement agencies.”
The request data acquired by Gizmodo, which covers a five-month period in 2018, showed that Ring customers in Fort Lauderdale, Florida, had largely ignored police requests for footage. Between May and September of 2018, the Fort Lauderdale Police Department issued 22 requests via Ring’s law enforcement portal. Those requests resulted in 319 emails being sent to residents asking them to hand over footage, a statistic that the company now says it keeps confidential.
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